Englander Latex Mattress Review – The Real Review

An open letter from Jeff Garfield, Bedrooms & More in Seattle about comments on the internet regarding problems with some latex mattresses

My name is Jeff Garfield and my wife, Wanda, and I own Bedrooms & More.

It is difficult to read about problems about any latex mattress when we believe in them so strongly. I know that people who love a product rarely write reviews. Someone who has problems or receives bad service is most likely to complain. We get more referrals to our store by latex mattress owners than any other product we have carried since 1972.

Englander has been in business for over 100 years. Like many national companies, Englander licenses use of it’s name to different manufacturing plants throughout the country. For the 22+ years we have dealt with “Englander,” our manufacturing plant has been Tualatin Sleep Products, Tualatin, Oregon. The national “Englander” organization has been very weak, with each franchised plant pretty much building whatever mattress styles they wanted with little national consistency. Our Tualatin Sleep Products builds more than 800 different mattress styles with many dozens of those being latex or part latex. These exact same mattresses are not available through any other plant. We know this from occasionally trying to buy models from different plants to avoid shipping them across country to our customers. How other plants deal with dealers or customers is not standardized throughout the country, however, this is due to change as the individual franchisees have just completed purchase of the Englander name with a goal of standardization.

We have carried, or currently carry, mattresses by Sealy, Stearns & Foster, Englander, Serta, Simmons, Kingsdown, Restonic, King Koil, Springcraft, Springwall, Natura, OMI, Temperpedic, Select Comfort, Boyd and Somma. I have yet to find a perfect product and there are pluses and minuses to all. Some of these brands we found to be unacceptable for various reasons and we took them off our floor. Englander, of all the brands mentioned, we have found to be the most recommended and the company (Tualatin Sleep Products) to be most responsive to warranty and comfort concerns. From articles on the internet, there may be other plants and/or dealers that do not respond as well. Are Englander products perfect? No, of course not. As I said, I have yet to find a perfect product. How do they compare? Our experience puts them right at the top of the list for satisfaction and responsiveness.

I think a lot of the problem with mattresses today is that customers want plusher, thicker mattresses without understanding that the addition of soft surface materials allows for some impressions. One sided, so called no-flip mattresses have contributed significantly to the problem with impressions. When mattresses were all two sided, and hard, thin mattresses were the norm and very few impressions would form. Usually the only material on top of the spring system would be a firm pad, very like a thick carpet pad. This pad would have very little compression plus the warranty would call for regular turning and rotation of the mattress. The mattresses would retain their smooth tops but would offer little in the way of comfort. Firm mattresses now account for fewer than 25% of sales on the West Coast. The plush mattresses lessen pressure points and help reduce tossing and turning. Manufacturers have come up with many types of soft foams and fiber combinations to provide this soft surface. Almost all of these materials have some degree of compression.

A foam manufacturer I spent some time with said that their goal was that, after break in, the soft foams should retain 80% of their thickness and that that thickness could be expected at the 10 year point. This points out that the less soft foam or fiber there is, the less the impression. If a mattress has four inches of soft foams above the spring unit or other core, the compression would be about 8/10′s of an inch. If there are six inches of padding, an impression of 1 1/4″ can form. I have not found a brand of mattress that in a very plush version cannot get some impressions if not turned and rotated to insure an even break in. I suspect that many people are unwilling to do even minimal maintenance to ensure a long lasting product and then are surprised that there is pocketing right where they sleep.

So, does latex stand up to impressions? First, Englander uses 100% rubber latex cores, not synthetic latex (sometimes called pure latex). It has been our experience in 23 years of carrying latex, that latex does not take an impression over long periods of time (most customers say 15 to 30 years). The latex itself, although it can be molded in different densities, is still pretty firm (hard) and so sometimes other materials are used on the top to provide plushness. The less soft material on the surfaces, the less chance of any impressions. Latex only mattresses should have no impressions as there are no softness layers on top.

Here at Bedrooms & More. First, we have about 30 latex models on our showroom floor. About half of those come from our local Englander plant. We have these made especially for us and are made two sided; both sides have identical comfort layers. We recommend, in person and in writing, a turning and rotating schedule to get the most life and comfort from the mattress.  We oftentimes recommend one of the natural models that uses only latex and suggest a topper that can be replaced or turned as necessary for the longest life. A comfort topper can be a great choice as our bodies change over time. What we like today may not be right for us 5, 10 or 15 years from now. Changing to a different topper during the long life of a latex mattress can keep you comfortable for years without the major expense of a new mattress.

What of other brands? The big “S” mattress companies (Sealy, Simmons, Spring Air, Serta) have sold out to financial groups – they are no longer owned by “mattress people”. These companies have gone to single sided, can’t flip mattresses as there is a savings of almost 30% in the manufacturing process. This 30% is not being passed on to you, the consumer, or the retailer. Unfortunately, these large manufacturers do not necessarily have your best interests at heart. These one sided mattresses sold by many major companies have very short life spans and getting warranty service can be iffy. It is now recommended that these “can’t flip” mattresses be replaced in 5 to 7 years. We see many of these people when they are replacing mattresses after only a few years and unsatisfactory warranty service. Often, latex is the best answer for these people.

If you don’t want to worry about impressions, get a latex only mattress and add a topper. Even if the mattress is not only latex, you can expect a longer life (of the mattress) if a reasonable turning and rotating schedule is maintained.


Filed under Mattresses Seattle

58 Responses to Englander Latex Mattress Review – The Real Review

  1. admin

    Englander is a very nice major mattress company who agreed to make all the beds we get from them flip-able. We have handled their products for over 25 years. However, they do make many different profiles of mattress for their various customers, and “No Flip” mattresses are an item we have a problem with. We believe mattresses should still be flipped for the best possible longevity. The only material involved in mattresses that does not take a noticeably body set with use is the 100% Natural Latex we feature in our models. Your concern about body impressions is valid. The super soft poly foam CAN take a body set, and probably will in a fairly short time of use. We offer lots of flip-able and natural products which would serve you better.
    Gary Hurst
    Store Manager
    Bedrooms & More
    300 N.E. 45th St.
    Seattle, WA 98105
    (206) 633-4505 or FAX (206) 633-4506

  2. Lynda Hunt

    I would like a price on a king size two sided 100% natural botanical latex with no synthetics.Mattress only. I think a medium to firm is what I prefer. I live in Salem Oregon and could drive up to Seattle to save on delivery…
    Unless delivery to Salem is reasonable. Can you please give me some prices. Only need the mattress Thank you, Lynda Hunt 503-871-2291

  3. admin

    Hi Lynda, Gary here for Bedrooms & More. We have about 50 different latex mattresses on display, and many would suit your stated preferences I’m thinking the trip up here might be worth the effort so you could select from the models on display, which are slightly different from each other. You should be able to get this done in one trip since almost all of our popular models are in stock at our warehouse nearby who would help you load it out same day.
    One model which comes to mind is called the Whitman Plush or Firm. It is made from either the Medium or Firm 6″ center core, quilted with 1/2″ of softer botanical latex, about 1″ of 100% natural spun wool, and covered with an organic cotton wrapper. All the quilted materials are on both sides of the mattress so you could flip it if needed. King price would be $2299.95 with the medium core, and $2399.95 with the firm core. Total mattress thickness is about 9 inches. All materials are 100% natural.
    In addition, we have even firmer or even softer and thicker options for you to try that are also very popular.
    Thank you very much for your interest. We look forward to seeing you here in person. We will do a nice job for you, and work hard to make your shopping trip a pleasant one. Please call me with any questions.
    Gary Hurst
    Store Manager
    Bedrooms & More
    300 NE 45th St
    Seattle, WA 98105
    (888) 297-8844
    (206) 633-4494

  4. Cecelia Gregg

    We are on the other side of the country and need a mattress desperately. I have severe spinal and hip issues but do not want any off gas problems. Latex din a two sided mattress seems to be the answer. Any suggestions?

  5. admin

    Hi Cecelia, Gary here. We have been a huge fan of the Latex mattresses for over 25 years. We currently carry over 25 different models to accommodate virtually everyone’s needs and preferences from Englander and from our own designs. All our models are 2 sided to extend the life of the comfort layers. You can expect any latex mattress we carry to give you at least 15 years of comfort without noticeable change.
    If you could send me some details including size of the bed you need, your normal sleep position, and your comfort needs and preferences, I will respond with some possible options to help your issues. It is best to Email me all this at “gary@bedroomsandmore.com” I check that account regularly and will get back to you quickly. You can see all our latex models described at “bedroomsandmore.com” Then follow the Mattress links to the natural latex models.
    Thank You for your post, and I look forward to hearing more from you soon.
    Gary Hurst
    Bedrooms & More
    300 NE 45th St
    Seattle, WA 98105
    (888) 297-8844
    (206) 633-4494

  6. Debbie W

    We just bought a new Englander Memory Foam Mattress. I haven’t slept more than a couple of hours without waking up in pain since we began sleeping on it. I wake up in the morning with awful pain in almost every part of my body. My arms go numb from pressure cutting off the circulation while I sleep. This bed felt fine when I laid on it at the store before we purchased it, But it feels like I’m sleeping on concrete after just a few hours. I had No pain or problems sleeping before we bought this bed. We bought this as a Christmas gift for us to give ourselves. My husband isnt having the same problems with the bed, however he weighs about 275lbs. and I weigh 160lbs. so there is a weight issue here that could make a difference. There is a No Return policy on these beds so I am stuck being miserable. I need help if anyone has a solution for my problem. I will Never buy another mattress with a No Return Policy again.

  7. Bobby

    I recently purchased a Englander natural latex mattress. I live by Chicago so the Plant is close by but I cant find any reviews from this plant? Wondering if you might know anything or have heard good or bad. The mattress is called The Hickory w/pillow top. Thanks

  8. admin

    I don’t know any details of this particular mattress. What I would suggest you do is confirm the specifications to verify what you have purchased. Make sure that you can flip it (the pillow-top should be on both sides). Verify that it is all latex; the law label will identify the content of the mattress by weight. It should say “all new materials” and “consisting of 100% Latex”. If it says polyurethane or other types of foam, it will not wear as evenly as you would hope.
    Englander makes hundreds of different mattress models throughout the country, and many of them are fantastic. Unfortunately, many of them are not. I hope the one that you chose is exactly what you hoped, and that you get many years of comfort.

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