Unmatched Service

Unmatched Service begins with the delivery process.

Have you ever bought an item and paid for expedited delivery, yet you’re still getting it much later than you anticipated? I know I have.

A few weeks ago, I purchased an expensive water bottle online for my trip to Hawaii. In order to get it before I left for my trip I had to pay a “premium delivery” fee. But somehow, it wasn’t arriving on the day I was promised. Matter of fact, I got another notification that there was a two business day delay due to a “delivering error” (whatever that means!).

This was irritating. Not that I didn’t get to bring my water bottle on my trip, but that I ended having to buying another new water bottle at the airport because staying hydrated is my new year’s resolution. You may think a water bottle is not that important of an item. But the point of the story, is we shouldn’t have to worry about our purchased items not arriving on time. Items should be delivered based on what we were told, right? It’s frustrating when retailers tell us one thing but in reality, we’re dealt something completely different, and sometimes we’re even paying premium prices through the process. 

Is fast/premium delivery really reliable?  

Fast service or quick delivery are some of the strategic marketing plans that some retailers use in today’s market to attract more consumers. Stores offer one to two-day “premium delivery” to earn our business without telling us how our purchased items will be delivered to our homes. Getting a product to come to our location at an efficient rate is great, but getting it inside of our homes could be more difficult than we think. Imagine buying a mattress online; you were told that the bed comes in a box and to simply carry it inside. In reality, a mattress box (depending on what size) could be really heavy and requires at least two people to lift it.

Or worse, if your home has stairs or tight corners, you could have a bigger problem getting it into your bedroom. Carrying heavy items might also present risk of injury. In these cases, we want to get help from the delivery experts. Will the retailers assist us, you ask? Most likely not. When it comes to something like this, they might not take responsibility. They could claim that their service only covers bringing your product to your home and not to your bedroom. Some retailers might help you for an extra charge, but we shouldn’t have to pay more for an unfinished task. We should search for a local company that could actually provide a complete service.

Quick, Reliable & Trustworthy

If you’re looking for all of the above, may I suggest shopping at Bedrooms & More! Our company offers unmatched service that satisfies our customers needs. Our delivery team is friendly, professional and have a tremendous amount of experience delivering our products. 

If you purchase a bed frame, a sectional sofa, or other home furnishings at Bedrooms & More, our team can assemble it for you. Even better, some products include “complementary delivery” which doesn’t require paying a shipping fee. Plus, we offer “same-day delivery” to folks within the greater Seattle area. That’s right, there is no need to wait until tomorrow to sleep on your new mattress! Lastly, should any incidents arise with your purchase, we can schedule a time for our service department to come assess and fix for you!

Choosing to shop at Bedrooms & More you’ll not only receive quick and reliable delivery of high-quality products, but you’ll be choosing to support a local, family-owned business. One that answers the phone when you call with questions, a company you can count on for unmatched service.