Support

Frequently Asked Questions

Browse frequently asked questions. Can’t find the information you’re looking for? Give us a call, or use our online chat during open store hours and we’ll gladly assist you.

RETAIL & LOCATIONS

 

Bedrooms & More has two Seattle retail locations just a block away from one another. With parking garages at both locations, you can easily park and shop both stores when you visit. Bedrooms & More_Locations-Map
Flagship Showroom
324 NE. 45th St. Seattle, WA 98105
View Flagship hours
Our multi-level showroom features over 80 two-sided mattresses and a wide selection of organic and natural bedding on display. Explore solid wood and sustainable bamboo furniture for your bedroom, living room, and dining room. You’ll also find an array of made to order seating, home furnishings, décor, and more. 

Clearance Outlet
300 NE. 45th St. Seattle, WA 98105
View Outlet hours
Located just one block west of our flagship showroom, our Clearance Outlet is where you can find great savings on discontinued Last Call items and special discounts on in-store only Floor Models.

At Bedrooms & More, you’ll find a wide selection of mattresses, bedding, and sustainable furniture for every room in your home. Our Seattle showroom features beautiful pieces from over 50 trusted brand partners—all thoughtfully curated to help you create a comfortable, healthy living space.

View all Brands

Yes. Both of our retail locations have free, designated off-street parking garages for our customers.

Flagship Showroom parking garage is accessible via 4th Ave.
*EV charging available for customer use only during regular business hours. 

Clearance Outlet parking garage is accessible via Latona Ave.

In the event our parking garages are full, you can also access free, 2-hour street parking throughout the Wallingford neighborhood.Bedrooms & More_Locations-Map

Yes. Both of our retail locations are kid friendly. We have a small area with books and toys. 

Our Flagship Showroom is fully ADA compliant, with elevator access to all levels, allowing everyone to shop comfortably and freely throughout the space.

Our Clearance Outlet, built in an earlier era, is not fully ADA compliant. However, we’re committed to making your visit as comfortable as possible. If needed, the second floor can be accessed via a wheelchair-accessible entrance located at the rear of the building. For personalized assistance, please call the Clearance Outlet at (206) 523-0062 before your visit. We’re happy to coordinate with you to ensure a smooth and welcoming shopping experience.

No, Bedrooms & More is independently owned by the Garfield family. The Garfields opened the first retail store in 1972, which means Bedrooms & More has been in business 53 years and counting.

In 2018, Bedrooms & More expanded and opened the new flagship showroom just a block from the legacy building, which remains as our Clearance Outlet.

ORDERS & PAYMENT

Please refer to “lead times” covered on our Shipping & Delivery page for the latest information.

Yes, whether you’ve made an in-store or online purchase, you may opt to arrange a pickup of your merchandise at our Seattle Warehouse located a short, 4 mile drive from our two retail locations.

Your pickup location depends on the size and availability of your product. Some items may be ready for pickup at our retail locations, while larger furniture pieces may need to be transferred from a retail store to our warehouse.

To ensure your product is ready, please call our Flagship Store at (206) 633-4494 at least 1–2 days before your preferred pickup date. This allows us to confirm the product location and arrange any necessary transfers so everything is prepared for your arrival.

Important: A valid photo ID is required for all merchandise pickups.
For security purposes, a photo may also be taken at the time of pickup. Please plan ahead when picking up your merchandise from our Warehouse and come prepared with the proper rope and/or tie-downs to safely secure your load for transport. Our warehouse crew can help bring product to your vehicle; however, they are not able to tie-down or secure your merchandise for you.

Flagship Showroom
324 NE 45th St.
Seattle, WA 98105
View Store hours

Warehouse & Delivery
9515 Stone Avenue N.
Seattle, WA 98103
View Warehouse hours

Bedrooms & More offers great prices every day, but if you find a lower price from a retailer on the same product, let us know. We would like the opportunity to match the price to give you the best possible shopping experience. Please see our price match policy for full details.

Yes. Bedrooms & More offers special financing through Synchrony Home™. Get more details here.

We accept: cash, major credit cards; Visa, Mastercard, American Express, Discover) personal and/or business checks, and of course Bedrooms & More Gift Cards.

Terms and Conditions

Once activated your card is redeemable for products and services only and cannot be redeemed for cash or check. Any balance remaining will be left on the card and can be used for future purchases. There is no expiration date. Already have a gift card? Check your balance here. or by calling 1-888-303-1175.

Gift Card Security Policy

At Bedrooms & More, your security and peace of mind are extremely important to us. To help protect our customers and our business from fraudulent activity, we have established the following policies regarding gift card purchases and use.

Protecting You From Fraud

We actively monitor gift card transactions for unusual or suspicious activity. This helps ensure that all purchases are legitimate and that gift cards reach their intended recipients safely.

Verification Process

For certain orders, especially higher-value or first-time purchases, we may request additional verification before the gift card is issued. This may include confirming payment details or contacting the purchaser directly. These extra steps help prevent unauthorized or fraudulent use of payment methods.

If a Gift Card Purchase Appears Suspicious

We reserve the right to delay, refuse, or cancel a gift card order if we believe it may be fraudulent or connected to unauthorized activity. If this happens, we will contact the purchaser to resolve the issue as quickly as possible.

Lost, Stolen, or Resold Gift Cards

For your safety, gift cards should only be purchased directly from Bedrooms & More. We cannot guarantee the validity of gift cards bought from third-party sellers or resale marketplaces. If you suspect a gift card has been lost, stolen, or purchased through an unauthorized seller, please contact us immediately.

Protecting Your Gift Card

To keep your card safe:

  • Treat your gift card like cash.
  • Do not share the card number or PIN with anyone.
  • Only redeem gift cards directly on our website or in our store.

We will never request your full gift card number by email, text message, or social media.

Need Help?

If you believe a gift card was purchased fraudulently, or if you notice any unusual activity, please reach out to our support team at (206) 633-4494. We’re here to help.

MATTRESSES

Why We Only Sell Two-Sided Mattresses

Single-sided mattresses—often called “no-flip” mattresses—typically stay comfortable for just 2 to 5 years, even with proper care.

In contrast, a two-sided mattress is built to last. With regular flipping and rotating, you can expect 8 to 12 years (or more!) of comfortable use. Two-sided latex mattresses often last even longer.

At Bedrooms & More, we choose to offer only two-sided mattresses. Why? Because they’re better for you and better for the planet. By reducing the number of mattresses that wear out quickly, we help keep more waste out of landfills.

there are several reasons why you should consider buying a two-sided, or flippable, mattress. Some of the main benefits include:

  • Durability: Two-sided mattresses are more durable than one-sided mattresses because they can be used on both sides, which helps to even out wear and tear. This means that a two-sided mattress can last longer than a one-sided ‘can’t flip’ mattress mattress.
  • Support: A two-sided mattress can provide more support for your body because you can choose which side is more comfortable for you and use that side to support your body. This can help to alleviate pressure points and promote better alignment of your spine, which can help to reduce back pain and improve your overall sleep quality.
  • Comfort: Two-sided mattresses are often made with higher quality materials than one-sided mattresses, which can make them more comfortable to sleep on. They may also be more breathable, which can help to regulate your body temperature and prevent overheating during the night.
  • Versatility: Because a two-sided mattress can be flipped, you can choose which side is more comfortable for you, depending on your sleep position and other preferences. This can make the mattress more versatile and suitable for a wider range of people.
  • Value: While two-sided mattresses may be more expensive than one-sided mattresses, they can provide better value for money in the long run because they are more durable and can last longer.
  • Sustainability: Because two-sided mattresses simply last longer than one-sided, you help keep mattresses out of the landfill when you purchase a two-sided mattress.

Overall, if you want a mattress that is earth conscious, durable, supportive/comfortable, and can provide good value for money, a two-sided, flippable mattress may be a good choice for you.

That’s a great question! Check out our blog post; How to Flip/Rotate Your Mattress for a step-by-step tutorial, where we cover all you need to know whether you have a latex or innerspring/hybrid mattress. 

Keep in mind, we also offer a Flip/Rotate service for our local customers where we come to your home and do it for you. Sign up for our service and receive 4 schedules of rotations or flips for only $200. You read that right. We take care of our customers!

Email us to sign up for our Flip & Rotate service

That’s a great question! Check out our blog post; Mold on a Mattress: What to Do (And When to Let Go) for a step-by-step guide that walks you through how to assess the situation, what steps to take, and how to prevent mold from coming back.

Yes. Bedrooms & More invites you to join us at our Flagship Showroom every Saturday morning for a FREE, informative class on How to Shop for a Mattress.

Class takes place most every Saturday from 9:30am-10:30am. In this class you’ll learn the ins and outs of mattress shopping so you can feel confident your next purchase is the right one. Find more information about class and reserve your spot (walk-ins welcome too).

Last Call Mattresses – Limited Stock Available

These are typically retired or discontinued models with limited quantities available. Last Call mattresses can be purchased online with the option to have them shipped/delivered or picked up at our North Seattle Warehouse & Delivery location.


Floor Model Mattresses – In-Store Only Purchase

Our floor model mattresses are available for purchase in-store only. These may include retired display models, discontinued, or on rare occasions returns from our comfort exchange program. Please check individual product tags/web descriptions for specific details and retail display locations. Note: All Floor models are sold as-is and final sale, and do not include a manufacturer’s warranty

At Bedrooms & More, we follow all state regulations regarding mattress recycling fees. Currently, only California, Connecticut, Oregon, and Rhode Island require us to collect a small stewardship fee on mattress purchases. If you live in one of these states, you will see this fee automatically appear at checkout. For specific fee amounts by state, please visit our Shipping page.

No, we don’t. We consciously chose to break away from the mainstream mattress industry and carrying the ‘big S brands’ around the year 2000, in response to new manufacturing practices that don’t benefit consumers.

At one time we carried some of these brands, but since they no longer sell 2-sided mattresses to consumers (only to the hotel industry), we’ve moved on and so has our business.

We do.  Bedrooms & More has several long standing relationships with regional mattress manufacturers who build mattresses to our specific specifications.

We also design and manufacture hybrid/innerspring and latex mattresses with our sister brand, 45th Street Bedding. All 45th Street Bedding latex mattresses feature our very own signature Botanicore™ Latex, the purest all natural latex on the market.

SERVICES & SUPPORT

If you need assistance or have questions, you may use our online chat, or contact us by phone/email:

Bedrooms & More Locations


Flagship Showroom – Retail (206) 633-4494
Email: instore@bedroomsandmore.com


Clearance Outlet – Retail (206) 523-0062
Email: instore@bedroomsandmore.com


Warehouse & Delivery (206) 523-0061
Email: outlet@bedroomsandmore.com

Absolutely! Visit our Meet the Team page to schedule a time that works best for you to visit our Seattle showroom for a personalized, one-on-one shopping experience. Once you request an appointment, your selected sleep specialist will follow up with a confirmation email. During your consultation, you’ll have the opportunity to explore products, place custom orders, ask questions, and receive expert guidance tailored to your needs.

Yes, we offer custom furniture options! Several of the brands we carry are happy to customize their pieces to suit your needs—whether that means changing the stain color, adjusting dimensions, or making other modifications. If you’re interested in a custom piece, just ask a sales associate. They’ll help guide you to the brand that best suits your needs.

Assembly, installation, and set-up services may be available with some of our products for an additional cost. Please call our flagsip showroom at (206) 633-4494 for more information.

Yes, we do! For our local customers who purchased a mattress from us, we offer a convenient Flip & Rotate service. We’ll come to your home and take care of flipping or rotating your mattress for you—no heavy lifting required.

Sign up for just $200 and receive four scheduled visits. That’s right—we make it easy to keep your mattress in great shape.

To get started, Email us to sign up for our Flip & Rotate service